Enneagram Psychology
Our terms
1. These terms
1.1 What these terms cover. These are the terms and conditions on which we supply personal this pre-recorded online course (the Service) to you.
1.2 Why you should read them. Please read these terms carefully (especially clause 9 and clause 14) before you submit your order to us. These terms tell you who we are, how we will provide the Service to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms, please contact us to discuss.
2. Information about us and how to contact us
2.1 Who we are. We are Enneagram Psychology, a sole trader trading as Enneagram Psychology.
2.2 How to contact us. You can contact us by writing to us at [email protected].
3. Our contract with you
3.1 Our Services are available worldwide. Our Services are available worldwide. If you are located outside of the UK, it is your responsibility to ensure that the Services comply with the local laws that apply in your country.
3.5 When we will provide the Services. The pre-recorded webinars and worksheets will be made available to you when your order is accepted.
4. Our rights to make changes
4.1 Minor changes to the Service.
We may change the Service:
(a) to reflect changes in relevant laws and regulatory requirements; and
(b) to implement minor technical adjustments and improvements.
5. Your obligations
5.1 You must keep your log in details secure. In order to participate fully in the Service and be able to access the pre-recorded webinars and handouts which form part of the course you must register for a personal account on this website. You must treat your user name and password as confidential. You must not disclose them to any third party.
5.2 Your responsibility for your computer equipment. You are responsible for configuring your information technology, computer programmes and software to access our Services. You should use your own virus protection software.
5.3 Personal use only. We only supply the Service for personal private use. You may not use the Services for commercial, business or re-sale purpose without obtaining a prior, written licence from us and paying the appropriate licence fee.
6. Your rights to end the contract
6.1 Exercising your right to change your mind (Consumer Contracts Regulations 2013). For Services bought online you have a legal right to change your mind within 14 days and receive a refund subject to the provisos in clause 6.2. These rights, under the Consumer Contracts Regulations 2013, are explained in more detail in these terms.
6.2 When you don't have the right to change your mind. You do not have a right to change your mind if you have started the course material (watched the videos and/or downloaded the workbook).
6.3 How long do I have to change my mind? You have 14 days after the day your order is accepted. However, once the Service has been delivered (i.e. you have watched the videos and/or downloaded the workbook) you cannot change your mind, even if the period is still running.
7. How to end the contract with us (including if you have changed your mind)
7.1 Tell us you want to end the contract. To end the contract with us, please let us know by emailing us at [email protected]. Please provide your name, details of the order and email address.
7.2 How we will refund you. If you cancel in accordance with clause 6.1, we will refund you the price you paid for the Services by the method you used for payment.
7.3 When your refund will be made. We will make any refunds due to you as soon as possible and in any event within 14 days of your telling us you have changed your mind.
8. Our rights to end the contract
8.1 We may end the contract if you break it. We may end the contract for the Services at any time by writing to you if you violate clauses 5.3, 14 or 15.
No refunds shall be given in these circumstances.
8.2 We may withdraw the Services. We may write to you to let you know that we are going to stop providing the Services. We will let you know at least 14 days in advance of our stopping the supply of the Services and will refund any sums you have paid in advance for Services which will not be provided.
9. Ensuring a Safe Space– please read this section carefully
9.1 Your acknowledgements before you start the course. You acknowledge that:
(a) the course is not designed or intended to be therapy. The course leader will not be in therapeutic relationship with you and does not owe you a duty of care as a therapist;
(b) the course may bring up issues or trigger emotional reactions. You are responsible for your own wellbeing and should step away from the course if you’re finding it emotionally challenging;
(c) it is your responsibility to obtain professional support for your mental health if you require it.
10. Confidentiality and how we may use your personal information
10.1 How we will use your personal information. We comply with relevant data protection legislation. We will only use the personal information you provide to sign up to this course to contact you about any issues relating to this course, such as those outlined in clauses 4 and 8.
11. If you are unhappy with the Services
11.1 How to tell us about problems. If you have any questions or complaints about the Services, please contact us. You can contact us by writing to us by email at [email protected].
12. Price and payment
12.1 Where to find the price for the Services. The price of the Services (which includes VAT) will be the price indicated on the order pages when you placed your order.
12.3 When you must pay and how you must pay. We accept payment with by credit card or debit card and Paypal. You must pay for the Service when you place the order.
13. Our responsibility for loss or damage suffered by you
13.1 No responsibility for sites we link to. We are not responsible for the content or any viruses, bug or other harmful code on Thinkific or any website that we link to.
14. How you may use our course materials
14.1 Ownership of the intellectual property rights in the course. We are the owner or the licensee of all intellectual property rights in the Service, and in the materials (including pre-recorded webinars, handouts and worksheets) provided to you as part of the Service (Materials). The Materials are protected by copyright laws and treaties around the world. All such rights are reserved.
14.2 How you may use the Materials. You may print off one copy of the handouts and worksheets for your personal use. You may not download the videos - these must be viewed via the Thinkific website.
14.3 You must not modify or copy the Materials. You must not modify the paper or digital copies of any Materials you have printed off or downloaded in any way, and you must not use, copy, modify, distribute or reproduce any part of the Materials (for example, illustrations, photographs, video or audio sequences or any graphics) without our prior written consent.
14.4 You must not share the Materials. You may not share the Materials (or any part of them) on social media or distribute them on any file sharing platform. You must not download images from the pre-recorded webinars which form part of the Materials. You must not develop, support or use software, devices or scripts to scrape the Materials or our website.
14.5 Our rights if you breach this clause 14. Without prejudice to any other rights or remedies that we may have, you acknowledge and agree that damages alone would not be an adequate remedy for any breach of the terms of this agreement. Accordingly, we shall be entitled to the remedies of injunctions, specific performance or other equitable relief to protect our intellectual property rights in the event of any threatened or actual breach of these terms by you.
15. Rules about linking to our website and Materials
15.1 Linking to our home page. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
15.2 No endorsement. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
15.3 Only link from websites owned by you. You must not establish a link to our website in any website that is not owned by you.
15.4 No framing. Our website must not be framed on any other site, nor may you create a link to any part of our website other than the home page.
15.5 Right to withdraw. We reserve the right to withdraw linking permission without notice.
16. Other important terms
16.1 We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.
16.2 You need our consent to transfer your rights to someone else. You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.
16.3 Nobody else has any rights under this contract. This contract is between you and us. No other person shall have any rights to enforce any of its terms.
16.4 If a court finds part of this contract illegal, the rest will continue in force. Each of the clauses in these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining clauses will remain in full force and effect.
16.5 Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
16.6 Which laws apply to this contract and where you may bring legal proceedings. These terms are governed by English law and you can bring legal proceedings in respect of the Services in the English courts. If you live in Scotland you can bring legal proceedings in respect of the Services in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the Services in either the Northern Irish or the English courts.